Product Care

Your custom piece was crafted with precision in Ballarat. Follow these guidelines to ensure it lasts for generations.

Brass & Copper

Custom coins and deep-relief engravings will develop a natural patina over time.

  • Avoid harsh chemical cleaners.
  • Use a soft microfiber cloth for dusting.
  • For a mirror finish, use a tiny amount of Brasso.

Timber & Layered Maps

Precision-cut wood is sensitive to moisture and extreme heat.

  • Keep away from direct, prolonged sunlight.
  • Do not submerge in water.
  • If the wood looks dry, apply a light coat of food-safe mineral oil.

Slate & Natural Stone

Our slate coasters are laser-etched for high-contrast detail.

  • Wipe clean with a damp cloth.
  • Avoid dropping on hard surfaces (slate can chip).
  • Hand-wash only; do not place in a dishwasher.

RGB Edge-Lit Art

Acrylic is highly prone to scratching if handled improperly.

  • Handle by the edges to avoid fingerprints.
  • Clean ONLY with an air duster or very soft cloth.
  • Never use glass cleaner or alcohol on acrylic.